Terms and Conditions
littlestar.studio
These Terms govern
the use of this Website, and,
any other related Agreement or legal relationship with the Owner
in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.
The User must read this document carefully.
This Website is provided by:
Samantha Meghawry
Little Star Design Studio
Lower Tower House, Yorke Road, Dartmouth, TQ69HN
Owner contact email: design@littlestar.studio
Information about this Website
The Little Star Design Studio is a website created as an informational tool for parents/carers and teachers to provide access to educational resources that build emotional resilience. Learning materials are available to download directly from the website and Children's picture books are available to purchase via links to an external store.
TERMS OF USE
Unless otherwise specified, the terms of use detailed in this section apply generally when using this Website.
Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.
By using this Website, Users confirm to meet the following requirements:
Content on this Website
Unless where otherwise specified or clearly recognizable, all content available on this Website is owned or provided by the Owner or its licensors.
The Owner undertakes its utmost effort to ensure that the content provided on this Website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.
In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.
Access to external resources
Through this Website Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.
Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.
Acceptable use
This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.
Common provisions
Consumer’s Statutory Rights
None of these terms seek to affect or limit a consumers statutory rights.
No Waiver
The Owner’s failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.
Service interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law.
Additionally, the Service might not be available due to reasons outside the Owner’s reasonable control, such as “force majeure” (eg. labor actions, infrastructural breakdowns or blackouts etc).
Service reselling
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner’s express prior written permission, granted either directly or through a legitimate reselling programme.
Intellectual property rights
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.
All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
Changes to these Terms
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User for the future.
The continued use of the Service will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.
The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.
Assignment of contract
The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the Owner.
Contacts
All communications relating to the use of this Website must be sent using the contact information stated in this document.
Severability
Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Refunds and cancellation rights
If, when they are supplied, goods are damaged or not as described you are entitled to a full refund through Amazon.co.uk. To find out more click here.
You may also have a statutory right to cancellation under the Consumer Contracts Regulations 2013 – generally, as a consumer, you automatically get a 14-day ‘cooling-off period’ when you buy something you haven’t seen in person. This doesn’t apply to bespoke or made-to-measure products and you also won’t get the above cooling-off period rights when you buy a CD, DVD or software, if you break the seal on the wrapping. Unless goods are faulty or not as described, return postage will be paid by the customer.
The 14 cooling-off period starts the day after you receive your order, and there doesn’t need to be anything wrong with the item for you to get a refund.
Please send an email to refund@littlestar.studio explaining why you would like a refund.
Cancellation rights
As a consumer you have a statutory right to cancellation under the Consumer Contracts Regulations 2013 the following applies:
If, when they are supplied, the books are damaged or not as expected you are entitled to a full refund through Amazon.co.uk. To find out more click here. If you have purchased a digital item from this website and are not satisfied with the product, you are entitled to a full refund from this website. Please send an email to refund@littlestar.studio explaining why you would like a refund and it will be issued within 14 days.
Complaints Policy
If you are dissatisfied with any aspect of our service/products, please contact me, Samantha Meghawry at complaints@littlestar.studio and we will do our very best to resolve the matter. We will commit to responding to all inquiries as soon as possible and always within 30 days.
Samantha Meghawry, Lower Tower House, Dartmouth, Devon, TQ69HN, The Little Star Design Studio
Definitions and legal references
This Website (or this Application)
The property that enables the provision of the Service.
Agreement
Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Owner (or We)
Indicates the natural person(s) or legal entity that provides this Website and/or the Service to Users.
Service
The service provided by this Website as described in these Terms and on this Website.
Terms
All provisions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.
User (or You)
Indicates any natural person or legal entity using this Website.