Terms and Conditions

littlestar.studio

Last updated: November 2025

Owner: Little Star Design Studio
Website: littlestar.studio
Contact: design@littlestar.studio

1) About This Page

These Terms & Conditions (“Terms”) govern:

  • your use of this website (the “Website”), and

  • any purchase or legal relationship you enter into with us (together, the “Services”).

By using the Website or purchasing from us, you agree to these Terms.

2) What We Do

Little Star Design Studio provides:

  • Physical products (e.g., books, craft materials) fulfilled by trusted partners such as BookVault and Amazon;

  • Digital products (downloads, creative packs, resources);

  • In-person services (workshops, craft sessions, coaching).

Some books are purchased via links to external stores (e.g., Amazon). Learning materials may be downloaded directly from our Website.

3) Using This Website

Unless stated otherwise, all content on this Website is owned by us or our licensors. You must not copy, reproduce, sell, resell, or exploit any part of the Website or its content without written permission.

We aim to keep content accurate and up to date, but external links are outside our control; please review third-party terms before using their services.

4) Orders, Pricing & Payment

  • Prices are shown in GBP (£).

  • Payment is processed securely via providers such as Stripe, PayPal, Worldpay, Square or our platform checkout.

  • An order is only accepted once payment is received in full.

  • We may cancel an order if payment fails, fraud is suspected, or a product is unavailable.

  • For certain offers or manual orders, we will email you an invoice. Your order is confirmed once that invoice is paid.

5) Delivery

Physical items: Printed and dispatched by third-party fulfilment partners (e.g., BookVault, Amazon). Delivery times vary and will be shown at checkout or by email. We are not responsible for courier delays or circumstances outside our control.

Digital items: Delivered by email and/or immediate download after payment unless stated otherwise.

6) Refunds & Cancellations (Your UK Consumer Rights)

Your statutory rights are not affected.

Physical goods purchased via Amazon: If items are damaged or not as described when supplied, you are entitled to a refund via Amazon under their policy.
Physical goods purchased directly from us: If faulty, damaged, or not as described, contact refund@littlestar.studiowithin 14 days of receipt with photos and order details. We’ll arrange a replacement or refund as appropriate. Unless goods are faulty or not as described, return postage is paid by the customer.

Consumer Contracts Regulations (CCR) 2013:

  • You usually have a 14-day cooling-off period for distance purchases of physical goods, starting the day after you receive them. Exceptions apply (e.g., bespoke or made-to-measure items).

  • For sealed audio/video/software, the right is lost if you break the seal.

Digital content:

  • Once you start the download or gain access, you lose the 14-day cooling-off right (CCR) for digital content if you consented to immediate supply.

  • If the digital product is faulty, not as described, or not delivered, email refund@littlestar.studio within 14 days; we’ll fix the issue or refund where required by law. Otherwise, digital sales are final once accessed.

In-person workshops / sessions:

  • Cancellations at least 48 hours before the start time: full refund.

  • Cancellations within 48 hours or no-shows: no refund, except in exceptional circumstances at our discretion.

7) Special Offer — REST10 (£10 Off)

  • What it is: A £10 discount associated with specific promotions and our £6 Creative Pack.

  • Validity: From launch until 01/01/2027 (inclusive).

  • How to redeem: The discount cannot be applied at checkout. Email info@littlestar.studio with “REST10” in the subject and proof of eligibility (e.g., purchase of the £6 Creative Pack). We’ll send a personalised invoice with the £10 discount applied.

  • Limitations:

    • One use per customer; non-transferable; no cash alternative.

    • Not combinable with other offers or discounts.

    • Applies only to eligible items we specify at the time of invoicing.

    • We may refuse, suspend, or amend the offer if misuse or technical issues occur.

  • End date: The offer ends at 23:59 (UK time) on 01/01/2027.

8) Intellectual Property

All website text, images, illustrations, PDFs, and downloads are our intellectual property (or used with permission). You may use purchased downloads for personal use only. No commercial use, redistribution, or sharing of files without written consent.

9) Acceptable Use

Use the Website lawfully. Do not attempt to disrupt, harm, or gain unauthorised access to any part of the Website or the systems of our providers.

10) Service Availability & Changes

We may interrupt the Website for maintenance or updates and may change or discontinue parts of the Services. We’ll always act within the law and aim to minimise disruption.

11) Liability

We take care to ensure information and products are accurate and safe. We are not liable for:

  • losses arising from misuse of products or ignoring guidance;

  • allergic reactions to materials in craft kits;

  • delays or failures caused by third parties or events beyond our reasonable control.

Nothing in these Terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence, or your statutory rights.

12) Complaints

If you’re unhappy with our products or service, please email complaints@littlestar.studio. We aim to respond as soon as possible and always within 30 days.

13) Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page and applies from its stated date. Continued use of the Website after changes indicates acceptance.

14) Assignment

We may assign or subcontract our rights and obligations under these Terms, taking your legitimate interests into account. You may not assign your rights without our written consent.

15) Severability

If any part of these Terms is found invalid or unenforceable, the remainder will continue in full force and effect.

16) Governing Law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction over disputes.

Contact

For anything related to these Terms, please email design@littlestar.studio.

Definitions and legal references


This Website (or this Application)
The property that enables the provision of the Service.

Agreement
Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.

Owner (or We)
Indicates the natural person(s) or legal entity that provides this Website and/or the Service to Users.

Service
The service provided by this Website as described in these Terms and on this Website.

Terms
All provisions applicable to the use of this Website and/or the Service as described in this document, including any other related documents or agreements, and as updated from time to time.

User (or You)
Indicates any natural person or legal entity using this Website.