Privacy Policy

Last updated: November 2025

1. Who We Are

This privacy notice explains how Little Star Design Studio (“we”, “us”, or “our”) collects, stores, uses, and shares your personal information when you:

  • Visit our website at littlestar.studio or any page linking to this notice.

  • Purchase a product or download free resources.

  • Take part in in-person craft sessions, workshops, or coaching.

  • Communicate with us via email, social media, or other channels.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details:
Little Star Design Studio
18 Crossparks, Dartmouth, Devon TQ6 9HP
Email: info@littlestar.studio

2. What Information We Collect

We collect information that helps us deliver our services and improve your experience.

Personal data you provide:

  • Name, email address, phone number, and postal address

  • Payment and billing details (processed securely via third parties)

  • Delivery address for physical products

  • Communication preferences

  • Information you share in workshop bookings, coaching forms, or feedback

We do not collect or store sensitive medical or financial information directly.

Automatically collected data:
When you visit our site, we may automatically collect anonymised data such as your IP address, browser type, and how you use our website. This helps us maintain security and performance.

Cookies:
Our website uses cookies and analytics tools (Squarespace Analytics, possibly Google Analytics or Meta Pixel) to improve your experience. You can manage or disable cookies in your browser settings.

3. How We Use Your Information

We use your data only when necessary and lawful to:

  • Process and deliver your orders or downloads

  • Send order confirmations and product updates

  • Communicate about your purchases, enquiries, or bookings

  • Add you to our mailing list when you opt in

  • Provide and manage in-person sessions or coaching

  • Improve our website, resources, and customer experience

  • Comply with accounting, legal, or tax requirements

We will never sell or rent your information to anyone.

4. Lawful Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Contract: to process purchases or bookings you make with us

  • Consent: when you sign up for newsletters or downloads

  • Legitimate Interest: to operate and improve our business

  • Legal Obligation: to meet tax, accounting, or record-keeping laws

You can withdraw your consent for marketing at any time by clicking “unsubscribe” in any email or contacting us directly.

5. Sharing Your Information

We only share information when essential to deliver our services. This may include:

Website and Email Services

Payment Processors

Fulfilment Partners

  • BookVault – prints and ships books on our behalf via API integration.
    BookVault Privacy Policy

  • Amazon – handles customer orders placed through Amazon Marketplace.
    Amazon Privacy Policy

  • Wix – connected store used for BookVault integration.
    Wix Privacy Policy

These third parties are all GDPR-compliant and process your information securely on our behalf.

6. How Long We Keep Your Data

We keep your information only for as long as necessary:

  • Order and transaction records: 7 years (for tax/accounting)

  • Mailing list data: until you unsubscribe or request deletion

  • Session or wellbeing notes: 7 years, or 7 years after a child’s 18th birthday
    After this period, information is securely deleted or anonymised.

7. How We Protect Your Information

We use secure, password-protected systems and trusted software providers.
Paper records (if any) are stored in locked cabinets.
All online data is encrypted where possible, and access is limited to authorised personnel only.

However, no online system is completely secure. We cannot guarantee absolute protection against unauthorised access, but we take all reasonable steps to safeguard your information.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental consent.
If you believe a child’s data has been provided to us, please contact info@littlestar.studio and we will remove it promptly.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request a copy of the information we hold about you

  • Ask us to correct inaccurate data

  • Request erasure of your information (“right to be forgotten”)

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused
    www.ico.org.uk | 0303 123 1113

Requests can be sent to info@littlestar.studio. We’ll respond within 30 days.

10. Links to Other Websites

Our website may include links to external websites (e.g. BookVault, Amazon, LinkedIn).
We are not responsible for the privacy policies or content of other sites — please review their policies before providing personal data.

11. Changes to This Policy

We may update this policy occasionally to reflect legal or operational changes.
The latest version will always appear on our website with the effective date shown at the top.

Little Star Design Studio
18 Crossparks, Dartmouth, Devon TQ6 9HP
Email: info@littlestar.studio